Elyrum – Refund & Cancellation Policy

Last updated: [ 6 january 2026 ]

This Refund & Cancellation Policy explains how refunds, cancellations, and subscription management work on Elyrum.

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1. Premium Subscriptions

Elyrum offers premium access through subscriptions that unlock exclusive content.

By purchasing premium access, you agree to this policy.

2. Subscription Cancellation

Users may cancel their subscription at any time from their account settings.
Cancellation will stop future billing.
You will continue to have premium access until the end of the current billing period.
No partial refunds are provided for unused time.

3. Refund Eligibility

Refunds may be issued only in the following cases:
You were charged incorrectly due to a technical error.
You were charged after canceling your subscription.
Payment was duplicated.

Refund requests must be submitted within 7 days of the charge.

4. Non-Refundable Cases

Refunds will not be issued for:
Change of mind.
Partial use of premium content.
Failure to cancel before renewal.
Account suspension due to policy violations.

5. Free Trials (If Applicable)

Free trials automatically convert to paid subscriptions unless canceled before the trial ends.
No refunds will be issued once the paid period begins.

6. Refund Processing

Approved refunds will be processed through the original payment method.
Processing time depends on the payment provider and may take 5–10 business days.

7. Third-Party Payments

If you subscribed via a third-party platform (e.g., app store), refunds must follow their policies.

8. Contact for Refund Requests

To request a refund, contact us with:
Registered email address.
Payment receipt or transaction ID.
Reason for the request.
📧 [support@elyrum.com]

9. Policy Changes

Elyrum reserves the right to update this policy at any time. Changes will not affect completed transactions.